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Message 11 of 12
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Cannot connect my Photosmart C4780 to my wireless (home) network

You can try this link to check for a firmware update. SOFTWARE AND FIRMWARE DOWNLOAD CENTER

 

Let me know the outcome of your call 🙂

Sunshyn2005
I work on behalf of HP


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Message 12 of 12
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HP Recommended

Solved!

Cannot connect my Photosmart C4780 to my wireless (home) network

I have mac at OS 10.9.5 and have followed these instructions and the HP... does not show up When I go the the network wi fi symble in the menue bar.  signal is strond for the Cable modem with Router from xfinity i the house.  Test report the the printer show netwok name ssid found... Fail.

 

do not see the IP address on the network test report.  shows not applicable so i cannot enter the xfinity router from the sfari browser and run the set up.

 

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