Deskjet 2540 Ink Cartridge Carriage Stalled

[ahickman406]

For the last 6 months I have been getting this error message when I print: "Ink Cartridge Carriage Stalled". 

I have removed the cartridges, reseated them, looked for things blocking the carraige, unpluged it from power- nothing fixes it.

I can by pass the issue by hitting OK on the error message.  But that is not fixing the problem.

Any suggestions how to fix this permanently?

Thanks

Ahickman406

[Resolv_S]

Hi@ahickman406,

Welcome to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.

To have the best experience on HP forum, visit our HP Forums Guide to know more.

Cartridges stalled error on the printer. Is that right?

Thank you for sharing the issue details. I would like to help you.

I recommend you try the steps from the link below and check if that helps.

http://hp.care/2eV7iEn

Hope this helps. Let me know for more.

Happy posting.

Resolv_S

Glad to help you. I work for HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!