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- HP Community
- Archived Topics
- Printers Archive
- Enable/Disable Web Services on your printer

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05-27-2013 12:35 PM
Dear Sir,
I have HP Laser Jet 1102w Printer, everytime when i want to enable Web Services Setup it gives "Connection error. Check Internet connection." I tried evrthing from removing to reset but not use. Please help me to enable this.
Thanks in Advance for those will guide.
05-27-2013 01:10 PM
I Solved the issue by selecting HP ePrint from Start Menu > All Programs > HP > HP your Printer Series > HP ePrint and try all of the available options one by one.
The problem will be solved.
Please reply me with Thanks if anybody found it useful because this my first time to helping in forums.
Thanks to all
06-23-2013 03:04 AM
Your post has been moved to Printing Issues & Troubleshooting
07-03-2013 12:49 AM
hi fertileground,
i just bought laserjet 1606dn, and tried to enable web service, it comes to error showing check internet connection.
i have changed preffered DNS server and alternative DNS server to 8.8.8.8 and 8.8.4.4., but still it not works.
can you please hepl me out??
07-21-2013 03:29 PM
I have followed your instructions.
I receive the following message when I attemp to enable web services: ""Connection error. Check Internet connection."
The Internet connection is fine and I can print wirelessly.
Thanks for helping,
Howard
Printer: 1606dn
O/S: Windows 7
08-15-2013 09:47 AM
Hi 1504,
I see that you're having problems connecting to web services. I would try the steps below.
1. Open an internet browser type printer's IP address.
2. Should bring you to the printer's status page.
3. Select the networking tab at the top.
4. Left hand side select IPv4 network summary.
5. Under DNS address Configuration select Manual DNS Server.
6. For Preferred enter 8.8.8.8
7. For Alternate enter 8.8.4.4
8. Select apply. You might get a warning saying this could interrupt connection that's fine.
9. Turn printer off for about 30 seconds then try again.
Let me know how it goes.
