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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hey negativedrew,

 

I sent you a private message with this information.  Please read Bob_headrick's thread on printer resets, found here, prior to performing these steps.

 

Let me know if this helps,

Jason

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

I am not an HP employee.
HP Recommended

@xxmeli12xxplease check your private message inbox for the reset instructions.

HP Recommended

Hi there

 

Thanks for helping us all out.  I have the same problem with 4620.  P{lease send me the fix.

HP Recommended

Hey Sparky4620,

 

I see you are having the same Wireless communication error as others in this thread.  I will be private messaging you the steps for a factory reset on this model printer.  Please check your inbox messages.  If you are not sure how to use this feature, please see the following post. 

 

How To Send A Private Message – Video: http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to/How-To-Send-A-Private-Message-Video/td-p/8...

 

Before performing these steps please read Bob_Headrick's thread on printer resets, found here.

 

Have a wonderful day and let me know the results,

Jason :generic:

-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

I am not an HP employee.
HP Recommended
How do I get wifi working on a 4620 when it has been disabled?
HP Recommended

@T-ray , please check your private message inbox.

HP Recommended

Thank you for all your help. The problem was the junk Dlink DSL2750B gateway, I tried 2 of them. Verizon replaced gateway with a Actiontec GT784wnv. All works now.

HP Recommended

Great! I'm glad you resolved the issue.

HP Recommended

Wireless problem has been resolved. Thanks for your help.

HP Recommended

Great! Glad everything is resolved! 

 

Also, thanks for the KUDOS! 🙂

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