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warrenbailey Tutor
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Message 71 of 76
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HP 1022NW no wireless connection after firmware update

Hello Rich, thanks for your help.

 

So, set to a static ip, no probs doing that, thanks for the advice.

 

Turned my main SSID passwords off so its an open network and the printer connects fine, static blue light and i can access the printer via wireless.

 

But obviously i dont want an open network. So i tried WEP - to no avail and then tried a second guest network (SSID2) thats not broadcast and has no password but that doesnt work either.

 

On SSID2 i get a static blue light as if its connected but i cannot access the printer.

 

Should i try WEP again?

 

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Distinguished Professor
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Message 72 of 76
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HP 1022NW no wireless connection after firmware update

You may be able to contact your ISP or router company to open the printer ports.  Perhaps even DMZ the IP address of the printer in case it is something in that part of the router blocking it.  I know some internet service providers will do that for free.  If you are skilled enough to do port forwarding, here is a list of the most up-to-date ports that I know of:

 

• Incoming (UDP) ports: 137, 138, 161, 427

• Outgoing (TCP) ports: 137, 139, 427, 9100, 9220, 9500

 

Also, check that the firmware of the router is up-to-date as well.  HP printers like Channel 11 the most.  I hope this helps!

 


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scotty321 Top Student
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Message 73 of 76
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HP 1022NW no wireless connection after firmware update

Several important things to note here:

 

1. Instead of trying to force the HP 1022NW printer to connect to modern wireless networks (because it simply won't), the easiest solution (outside of throwing away the printer) is to simply use its built-in Ethernet connection to connect to a WiFi bridge or router. I use the $99 Apple Airport Express in my office. The Airport Express is wirelessly connected to my main WiFi network (which is controlled by a Airport Extreme in the other room), and the Airport Express sits right next to my HP 1022NW printer. I then plug a very short Ethernet cable from my HP 1022NW printer to my Airport Express, and voila! Instant wireless printing! I can even use AirPrint (from my iOS devices) to print to my HP 1022NW printer by installing Printopia on my Mac. It's the perfect wireless solution for the HP 1022NW.

 

2. For those people who can't reliably extend their WiFi network to accommodate this sort of setup (because their office is too large), I would highly recommend purchasing NetGear PowerLine. This lets you extend your existing Ethernet network using nothing more than the electricity outlets on your wall, and it works 100% perfectly! So you can simply run an Ethernet cable from the HP 1022NW printer to one PowerLine, and then the 2nd PowerLine sits in an entirely different location and plugs into your WiFi router. 

 

3. After YEARS of trouble getting my HP 1022NW to connect to my WPA2 Wireless Network, and after YEARS of dealing with HP's completely incompetent & basically nonexistent technical support, and after being forced to come up with my own solution (see #1 above) that cost me even more money ($$$), I will NEVER NEVER NEVER buy another HP product for the rest of my life. Plus, as a computer consultant in the tech industry, I have influenced 200 other businesses to never purchase HP printers either. I have been doing this for the last 5 years. HP's terrible support will eventually be the death of them. People talk, people blog, and people spread the word. My 200 clients have been forbidden from purchasing HP printers in their office for the last 5 years. I can't wait for the day when HP goes out of business.

 

4. The only printers I have bought for my small office over the last 5 years are the Epson WorkForce line of printers. These printers are absolutely amazing, they have AirPrint built into them (so you can print from iOS devices to them), they have remote email printing built into them, and they can connect to all modern wireless networks. They also have absolutely amazing OS X support, and they have fairly decent tech support (especially compared to HP which, as we know, has turned out to be a truly terrible company). For larger offices that need enterprise-level printers, I recommend the Canon ImageRunner line of printers/photocopiers/scanners.

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bigrich99 Tutor
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Message 74 of 76
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HP 1022NW no wireless connection after firmware update

Nice one Scotty lol :generic:

 

While HP product quality is generally pretty good (in my opinion) I'd agree that their tech support, every time I've had need to contact them, has been absolutely useless (the trouble we had with this update was proof enough of this).

 

I also have my printer plugged in via ethernet cable.  I use Belkin's Gigabit Powerline HD adapters to extend cabled connections around the house for those devices which can't connect to Wifi.

 

Rich

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Timofei Student
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Message 75 of 76
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HP 1022NW no wireless connection after firmware update

Hello all! I've updated the firmware on my 1022nw from (incorrect) version 20120928 (which disabled Wi-Fi) to correct one (latest version 20130314), but got an issue I can't resolve even with hard reset procedure. The printer prints the job infinitely (!!!) until paper is out. The printer test page also does. On previous firmware (without Wi-Fi) all was correct! Please, tell me how to clean up the issue? Is there any "long reset" procedure for the 1022nw available on other models? Any other firmware update trick?.. Regards, Timofei Kushnir
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Tinus Honor Student
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Message 76 of 76
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HP 1022NW no wireless connection after firmware update

Disable bi-directional support. This should resolve the problem

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