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- HP Color LaserJet CP1515n color & print quality problems

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09-06-2012 10:01 AM
Hello,
The problem what is described below is also my problem.
Would the problems occur be related with a problem toner ? or something with mechanical alignments inside the printer?
Can you please give me an incite to what could cause this problem and if you have a solution!!
Salutations,
Barry Daykin.
09-06-2012 10:59 AM
I updated the firmware with the latest version taken from the HP website. I think I also reinstalled the driver (don't remember exactly as I tried so many different things one after te other).
I then recalibrated the printer from the control panel on the printer and it worked. It has been working OK now for a few weeks.
09-25-2013
04:27 PM
- last edited on
04-20-2016
09:32 AM
by
OscarFuentes
Hey panki,
I see you are experiencing print quality issues with your CP1515n Color Laserjet. I would advise taking a look at the troubleshooting steps for PQ issues and this printer in the document linked below.
http://support.hp.com/us-en/document/c01691481
Hope this helps,
Jason
I am not an HP employee.
12-16-2013 02:42 PM
Hello Fundram.
I understand you are still receiving a print quality issue with your printer. If you have followed all the steps listed above, then please contact HP technical support for further assistance. Click here: HP Worldwide Contact.
Good luck and sorry for the inconvenience.
