HP Color LaserJet Pro MFP M177fw ; stuck in Initializing... mode

[Ciseau]

Hi,

I got the same probleme as they do, can u send me the other solution that you got.

Thanks

[Gemini02]

Hi @Ciseau ,

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

It would be helpful to know what happened prior to this issue? (update, paper jam, changed toner)

If you could let me know that would be great.

Have a great day!
Thank You.

[mhusd-mike]

I have a printer doing the same thing... stuck in initializing.  Can you send reset instruction please?

[Gemini02]

Hi mhusd-mike ,

I would like to be able to help you resolve this issue today.

I have provided some steps to try.

Disconnect the USB/Network/FAX and power the printer on Standalone.

Check and remove any packaging material inside the printer and toner.

Do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.

If the issue persists, perform a power drain by disconnecting the power cord from the back of the printer and keeping the power button pressed for 30 seconds and in case of a power switch keep the switch in ON position for 30 seconds before reconnecting the power chord.

Update the printer's firmware.

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

Have a nice day!
Thank You.

[mhusd-mike]

When I click the envelope, there is nothing there.

[JESSESMILE]

Good afternoon! I am also with a printer M177 with the same defect. I have done the procedures cited but not resolved.Updated firmware, I took the toner and nothing, so is the message on booting panel.

[Gemini02]

Sorry about that mhusd-mike.

I will send you the PM again.

Thank You.

[Gemini02]

Hi @JESSESMILE ,

I see that you are also having the same issue. I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

Have a nice day!
Thank You.

[JESSESMILE]

I did the procedure but did not, still locked in booting.

[taylorsanford]

Still does not work. That vram reset was worthless. Any other ideas?