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‎01-29-2016 08:21 AM

HP Recommended
Product: HP Deskjet 2540
Operating System: Microsoft Windows 10 (64-bit)

I have updated my HP laptop to Windows 10 (not sure if it's the 32-bit or 64 bit because i downloaded/updated it from the internet). So, now my printer is not working.  All the buttons are blinking and it shows an "E" in the display.  I deleted the printer program from my computer and tried to re-install it w/the USB Cable & Wireless - neither of those worked.  The printer is now downloaded, but not installed so that it will work properly.

 

I contacted HP and talked with a technician for over an hour. The technician was able to get it downloaded remotely, but not installed.   

 

I have unplugged it and not sure what else to do.  Any suggestions?   Thanks, Adrienne

1 REPLY 1

‎02-01-2016 08:58 AM

HP Recommended
 
Welcome to the HP Forums! 
 
I see that your getting the "E" error and all buttons blinking, with your HP Deskjet 2540 printer. I am happy to help you with this issue! 
 
Please try the steps within this guide, Blinking Lights, and let me know what happens! 
 
If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!
 
Hope this helps! 🙂
RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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