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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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My PC can find the printer's WiFi network and can connect to it, but my android phone and any other android phone cann't find it's I could find it with my phone some time ago, but now I don't know what is wrong?
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This was driving me crazy too - after I had installed a new router. The problem was that new wifi network was WPA/WPA2 with AES encryption. It appears as if the printer uses TKIP encryption - changed the encryption to TKIP/AES on the router and all worked fine.
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PROTIP - RESETTING YOUR PRINTER:

I believe you need to hold down the [CANCEL] and [WIRELESS] buttons then press power to turn on the printer, not after its already turned on.  Mine would not reset but holding them down as I powered up worked!

 

I had to do this to reset some sort of password that was set on my printer (Not wireless passphrase). 

 

Also to connect my wireless the software by HP would not setup my wireless on the printer.  I had to do it manually by going into the products embedded web page.  Obviously 99% of HP tech support will say this is only possible after it is connected to your wireless but how is that possible if you cannot set it up??

 

SOLUTION (HP Tech support pay attention)  

During setup there is an option that comes up on the wireless discovery method screen.  Click on the link that says "Access your product's embedded webpage".  This will let you get to your printer's config page via USB!  HP tech support did you catch that?  Sorry I am just frustrated how long it took me to figure that out even with their support.  

 

HP, please train your support to this solution above, it works and will save your support and customers much time and effort!  

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After a long time trying a lot of things, including suggestions on this thread, the solution that worked for me and may work for you was replacing the ARRIS TG862 router with a Thomson one (model DWG850, I think). Good luck!

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I suspect this is a problem with the leases given to DHCP clients by routers.  I noticed this problem with my HP inkjet printer too.  As I only used it occasionally when I turned it on after a few weeks of not using it the wireless connection had reset.  I suspect this is because the IP address given to the printer by the router has a lease to stop other machines using it - however eventually the lease will expire (depending on what each router's setting is).  As I used many other new machines wirelessly it is likely that one of them was assigned the expired IP address of the printer which would therefore cause proplems when it is eventually woken up.

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@klzak wrote:

I have a P1102W which was working fine wirelessly until it wasn't.  I am using an AT&T Uverse 2Wire router and Windows Vista.  I haven't changed anything and one day the network would not recognize the wireless printer.  I have powered down (unplugged) everything and powered back up with no success. I have uninstalled and tried to reinstall the printer, and just get a message that the network was unable to connect to the printer.  The printer will work when connected with a cable, but the blue wireless indicator light just blinks and then goes off - indicating that there is no wireless signal.  All other wireless devices and printers on this network work just fine.  HP support was no help, due to the warranty having been expired 2 DAYS ago!  Any help would be greatly appreciated!


 

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Hello

 

I understand some of yous are losing wireless connection with the p1102w and  some aren't able to reconnect to the wireless network again.

 

For not be able to reconnect back to the wireless network try these steps.

I would recommend to reset the printer.

https://www.hpsmart.com/us/en/wireless-printing/wireless-connection-issues/improve-wireless-communic... 

 

After the reset, disconnect the routers power cable, wait 10 seconds, then reconnect the power cable. Wait till it's ready.

Plug the printer back into the computer with the usb cable.

Print out a configuration report and make sure the ssid and ip address are cleared.
(hold down the x button and when the printer makes a noise let go)

 

Since the software is already installed then I would setup the wireless again by connecting the printer by usb to the computer.

Then go to start, all programs, hp, laserjet, wireleless configuration wizard, follow the steps to setup the wireless. (make sure the computer is on the correct network)

Then try and print.

 

I would setup a static ip to resolve the issue for losing the printer over wireless.

Go to Step six: Assign your HP product a static IP address
https://support.hp.com/us-en/document/c05368548 (Link Updated 05/01/2017)
(step 4. set a manual ip, just type in the manual ip address from the new configuration page.
Subnet mask and gateway is also listed on the configuration page if not automatically filled in.

 

If you want to update the printers firmware, follow Step three but make sure you connect the printer by usb when updating the firmware and in the list select usb not wireless.

 

If you need more assistance just let me know.

Gemini02

I work on behalf of HP

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Ever since I upgraded my firmware to Version20130703 the printer loses connection to the wireless network.  I have to disconnect power and reconnect before it will connect to the network again.

 

I have reset the printer to defaults, and have set a static IP address on the printer.

 

The IP is not conflicting as it is not within my DHCP range.

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Hello,

 

I'm sorry to hear that your Laserjet P1102w is loosing connection to your wireless network. I understand you have tried disconnecting the power and reconnecting it, restored to defaults and assigned it a static IP.

 

I have researched into this issue for you and I have found a troubleshooting document that I suggest you follow to help with this issue.

 

Troubleshoot a Wi-Fi connection to an HP printer

 

I hope this helps! Smiley Happy

a i n b o w 7000

I work on behalf of HP



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Thanks to all who have provided suggestions for my problem. I have tried them all and have finally found a solution. It consisted of replacing the hp printer with a Brother wireless laser printer. Worked like a charm!
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