• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-05-2014 07:19 PM

HP Recommended

No, rather annoying tho.

Was this reply helpful? Yes No

‎11-05-2014 08:13 PM

HP Recommended

HP has not provided a solution for months and is asking me if I am happy with the solution - since there has not been a solution forthcoming, I am not happy.  This is probably all done by computer, so HP doesn't even bother to have humans read their posts.  Very disturbing to its customers, no customer support.

Was this reply helpful? Yes No

‎11-06-2014 05:53 AM

HP Recommended

With todays technology, HP should be capable resolving any type of software issues in their products. This bright white haze in the display window, even though minor, it is a major nuisance.

Was this reply helpful? Yes No

‎11-06-2014 10:41 AM

HP Recommended

Hello nivrage and jprzybilla,

I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.


Thanks,

Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!

Jamieson
I work on behalf of HP

"Remember, I'm pulling for you, we're all in this together!" - Red Green.
Was this reply helpful? Yes No

‎11-09-2015 03:00 PM

HP Recommended

I also have same problem..HP can"t fix a common problem?

Was this reply helpful? Yes No

‎11-09-2015 05:32 PM

HP Recommended

Yes, they resolved it by giving me a new printer.  They had no way to fix it.

Was this reply helpful? Yes No

‎09-24-2016 03:58 PM

HP Recommended

i am also having the same problem- how did you get them to give you new printer? or is there some other solution.  really cant read screen at alkl

Was this reply helpful? Yes No

‎09-24-2016 07:46 PM

HP Recommended

The issue of the "window too bright"  was never resolved.  HP does NOT know how to fix it.  They also gave me another printer.  Their "resolution" is to give you another printer, rather than address the issue.

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.