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‎11-04-2013 06:44 AM

HP Recommended

Hi bobry,

 

Sorry to hear you have had issues with getting support. I look forward to assisting you with any issues you may have on your current printer. Please provide additional details in order for me to assist you properly.

1. Problem Description
2. Printer Model
3. Operating System (including service pack revision)
4. Connection Method - USB, Hardwired LAN, Wireless?
5. Error messages - on printer screen and/or computer, any blinking light patterns.

http://h30434.www3.hp.com/t5/Other-Printing-Questions/Want-Good-Answers-Ask-Good-Questions/m-p/2094

I am an HP employee.

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