HP Photosmart C5180 - Ink System Failure

[bonmot]

Thank you so much for your solution. Seems to have worked for me, too.

I have C5180; for past few months, increasingly until it was continuous, I received similar message: "Ink system has failed. Unable to print. Refer to printer documentation. Error: 0xc19a0021. Turn power on and off again".

Turning the "power on and off again" didn't work. And I couldn't find any help in "printer documentation" or at HP Support.

[bonmot]

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@bonmot wrote:

Thank you so much for your solution. Seems to have worked for me, too.

I have C5180; for past few months, increasingly until it was continuous, I received similar message: "Ink system has failed. Unable to print. Refer to printer documentation. Error: 0xc19a0021. Turn power on and off again".

Turning the "power on and off again" didn't work. And I couldn't find any help in "printer documentation" or at HP Support.

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PS. Sorry to say that the same problem returned, v swiftly in fact...

[ParadoxChic]

Dude, Thanks so much for posting! Worked like a charm. After using your suggestion I did need another reset but everything came up roses. Saved me time and money!

[Duane_D]

Hi! Than k you for your posting and leting us know that you have found a solution that works. 

I have closed this thread to help keep the comments timely. If you have more to add, please start a new thread. Click here if you want to learn more about how to start a new conversation/thread.

Please post in a new thread for better exposure. It may also be helpful if you posted a few more details about your computer/printer and your issues.

1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
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3. Error message (if any)
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Thank you!"

[Leidee]

Thank you so much. I was about to throw this printer out after spending $76 on ink that couldn't be returned. Thank you, thank you,  thank you.