HP Smart unable to scan from PSC 1510

[mitch2022]

I have an older All-in-One HP printer. Serial number [Personal Information Removed], model Q5888A. HP Diagnostics cannot detect. This printer does not have wireless. I can print from MS Word, etc. I can also print photos, e.g. .jpg. I can copy, e.g. scan, then print.

The question I have is whether I can use HP Smart to scan to a file on my computer. I'm running Windows 10 64 bit. No wireless or blue-tooth detected for this printer ??? Unable to detect any printer blue-tooth from my computer.

Is this device just to old to be able to upload a scanned image to my computer??? I've tried all of the obvious. Removed printer, reinstalled, rebooted. I'm 6-8 hours into resolving this issue.

I there any in-person customer support that I can pay for ???

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[Betty0610]

@mitch2022

Welcome to the HP Support Community.

Unfortunately, this Printer is not compatible with the HP Smart App.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[ferRX]

Hi @mitch2022 

....,.,.,.,.,.

Try the driver download from the next link:

• PSC 1500 >> PSC 1500 – driver software – Windows 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

Best regards, 

ferRX.