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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Thanks PCWizard! You Rock

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Hi BindiRBCC,

 

Glad to hear that resolved your issue. Have a wonderful weekend.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
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Hello, would you please send me the instructions for the cold reboot? We cannot use one of our printers because we do not know the password, IT guy left and did not tell us.  Please help!!! Thanks so much!

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Hi enriquesan1,

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

Hi pcwizard,

 

Please send the cold reset steps to me. I am having the same issue.

 

Thank you.

HP Recommended

Hi MaDDoG141181,

 

Please check your private messages, and let me know if the steps provided resolves your issue?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
HP Recommended
Thanks PCWizard!
HP Recommended

Hi MaDDoG141181,

 

Glad to hear that resolved your issue. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
HP Recommended

Thanks so much, it worked just fine!

HP Recommended

Hi enriquesan1,

 

Glad to hear that resolved your issue. Have a wonderful day.

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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