• Hewlett-Packard - Imaging - Null Print - HP Deskjet 3520 series - Error 0x8024200b

[nyphotoal]

have never been able to install imaging null print update on my destop on win 7/8/8.1 and now update appears on win 10 to update and again failure. Get error message:

• Hewlett-Packard  - Imaging - Null Print - HP Deskjet 3520 series - Error 0x8024200b

[Jamieson]

Hello @nyphotoal, and welcome to the HP Forums!

I see you're having issues with an update.  I would like to help!

I'd recommend starting with a power reset.  Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.

I would also recommend downloading and running the HP Print and Scan Doctor.

Once the Doctor has been run, re-run the update.

Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!

[nyphotoal]

Tried your suggestion: unplugged,ran scan doctor( said both printing and scanning both working properly.) Since running Win 10 went to update seting and nulling print up gade present as it was about 20 other times. clicked on install and same error code with failure to install. Since this is a 2009 upgrade and printer has run fine without it would be okay if it never installed. Only problem with Win 10 it keeps coming back and tries to install and I don't know to stop it. With other versions of windows 7, 8, and 8.1 I just chose do to downoad and install optional updates. Thanks for help.

nyphotoal

[RobertoM1]

Hi,

Same problem here. The message was present in Windows 8.1; but just ignored it and somehow it went away. I recently upgraded my ZBook 17 to Windows 10 and there it is again: "Hewlett-Packard - Imaging - Null Print - HP Deskjet 3520 series: error 0x802400b.

The printer seems to be working right with the software I already have, so I'm not worried about this component not installing. However it is bohersome.

Thanks.

[nyphotoal]

have ignored itbut win 10 trys to install it every day and it fails.

[GoScoutUK]

Add me to the list. I've gone from Windows 7 to 10 on a Samsung laptop. The ld update wouldn't install, so I just hid it. Now with Win 10 insisting on all updates being applied, and not hidden, this is no longer an option. Same error - Hewlett-Packard  - Imaging - Null Print - HP Deskjet 3520 series - Error 0x8024200b

[MSUMark1978]

I have the same issue with Windows 8.1. I followed the steps you spelled out and get the same result.

[boatNsun]

Tried all the things suggetsted and still get the error on the update attempt. There is a bigger issue HP. How about some follow-on support? It's not an easy fix as you suggest.

[ibrahim64]

Add me to the list too. I've gone from Windows 8.1 to 10 on a Lenovo laptop. The update wouldn't install it. Now with Win 10 insisting on all updates being applied, and not hidden, this is no longer an option. Same error - Hewlett-Packard  - Imaging - Null Print - HP Deskjet 3520 series - Error 0x8024200b

[IFarkas]

Same here. Windows 10 on Dell XSP.

• Hewlett-Packard - Enterprise WSD Multi-Function Printer, Multi-Function Printer, Other hardware - Null Print - HP ENVY 7640 series - Error 0x8024200b