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- Re: How do I load 5x7 photo paper in Envy 5660?

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08-19-2015 04:35 PM - edited 08-19-2015 04:46 PM
5 x 7 is mentioned in the user manual as one of the suggested photo papers. I bought some, now how do I load it into the 5660, please? The photo tray seems to only accept 4x6. Worked very well with the sample paper that came w/printer.
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08-21-2015 12:03 PM
Hi @byronw,
I would be happy to help you load 5x7 photo paper into your Envy 5660 printer. 5x7 is considered larger paper, this being said, please look at what I found in the user manual (Pg. 11) that I thought would help:
To load small-size paper
1. Pull out the photo tray. If you do not see the photo tray, remove the output tray from the printer.
2. Load paper.
● Insert a stack of photo paper into the photo tray print side down.
● Slide the photo paper forward until it stops.
3. Push the photo tray back in.
4. Change or retain the paper settings on the printer display.
To load full-size paper
1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded media.
2. Load paper.
● Insert a stack of paper into the paper tray with the short edge forward and the print side down.
● Slide the paper forward until it stops.
● Slide the paper-width guides inward until they stop at the edges of the paper.
3. Push the paper tray back in.
4. Change or retain the paper settings on the printer display
I hope this helps. If you require further assistance please don't hesitate to let me know!
Sunshyn2005
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
08-21-2015 12:03 PM
Hi @byronw,
I would be happy to help you load 5x7 photo paper into your Envy 5660 printer. 5x7 is considered larger paper, this being said, please look at what I found in the user manual (Pg. 11) that I thought would help:
To load small-size paper
1. Pull out the photo tray. If you do not see the photo tray, remove the output tray from the printer.
2. Load paper.
● Insert a stack of photo paper into the photo tray print side down.
● Slide the photo paper forward until it stops.
3. Push the photo tray back in.
4. Change or retain the paper settings on the printer display.
To load full-size paper
1. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded media.
2. Load paper.
● Insert a stack of paper into the paper tray with the short edge forward and the print side down.
● Slide the paper forward until it stops.
● Slide the paper-width guides inward until they stop at the edges of the paper.
3. Push the paper tray back in.
4. Change or retain the paper settings on the printer display
I hope this helps. If you require further assistance please don't hesitate to let me know!
Sunshyn2005
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
08-21-2015 03:18 PM
Hi Sunshyn2005,
I'm not the brightest bulb on the marqee, but I did manage to figure it out this morning and I should've returned here sooner to say so, saving you the trouble.
Much Thanks!!!!!
The solution sort of became apparent when I removed the output tray (kinda by accident) and noticed the markings for other sized papers on the Main Tray. I hoped it wouldn't hurt anything to put "photo" paper where "normal" paper went. It worked, though I was worried about damaging the printer. It took some experimenting with my graphics program and printer settings to get the photos to print properly, but now I have it and I'm very happy. I see it'll take 8x10 too, yippee. 🙂
That Photo Tray dedicated to only 4x6 through me off. I assumed (never assume, I guess!) that this was the ONLY place for "photo" paper. I'd read the manual before originally asking here. Photo paper is only mentioned under "To load small-size paper." To me, 5x7 is small-size. The "To load full-size paper" section makes no mention of photo paper. Perhaps, if/when the manual is revised, this might be made clearer.
Again, Muchly Thanks!!!!!
byron
08-21-2015 04:02 PM
