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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello RMH80.

 

I understand your concerns. What type of printer do you have? Click here to find out: Model Number.

 

If you have a Photosmart 6520, then please follow this HP document on How to Scan: Windows 7. In this document, it will indicate this under "How to Scan Multiple pages into a Single File".

 

Please note: Scanning additional pages is supported at 300 dpi or lower.

 

If you do not have the Plus sign ( ), which is indicated through "How to Scan" document, then please uninstall/reinstall your software. I will provide an HP document on Uninstall Software from the Control Panel.

 

Next, please install the updated full feature software from the HP website here. Make sure you type in your correct model number, then click your operating system.

 

Please inform me your troubleshooting steps.

I worked on behalf of HP.
HP Recommended

Thanks so much!  Once I uninstalled then re-installed the software, I get the preview screen with the plus sign on the left.  Previously, the preview screen never even showed up.  It would go straight to "Save as..."  Thanks again for your response. : )

HP Recommended

I can't find a full sized top feeder.

HP Recommended

I have MacBook, not Windows

HP Recommended

I do not see the + sign to add the additional pages.

Thank you.

HP Recommended

Hello ccolarullo, 

 

Please uninstall and re-install the printer software.

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
HP Recommended

I called HP support 800-474-6836 to get help with multi scanned documents sent to one email on a Mac because I couldn't find the "+". After he tried to help said to call HP Cloud Svcs 855-785-2777. She said it is not possible to do this on a 6520. 

HP Recommended

Hey!!!! I love this blog. It worked and didnt even take too long to do 25 pages!! Thank you!!! Kudos

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