How to disable fax notification

[Bob1002]

I've used my 8620 for more than two years without any problems. Recently, however, I had to restore my computer to the factory settings & reinstall my programs, including the software for the 8620. It still works ok, but now, on startup, I periodically get a notice that the fax connection isn't working, or something like that. I haven't paid attention to the exact wording, because I don't use fax and consider the notice simply an irritant to be clicked on immediately to make it go away. When I set up the printer I had to insert a fax number (the set-up wouldn't continue without my doing so), and since I don't have a land line, I made one up (an invalid 555 number). Maybe that's a root of the problem, but I simply don't have a valid number to insert. Now that I get these notices, I've looked in the settings & can't find any way to either disable the fax function, delete the fake number & proceed without any at all, or at least prevent notifications that I don't need or want. Is there any solution to this issue? Thanks.

[Dragon-Fur]

@Bob1002

When the printer is on the network, use the Embedded Web Server (EWS) to enter / manage the FAX configuration:

Open favorite browser > type / enter Printer IP in the URL / address bar >

FAX > Settings

Go through each setting - Remove names and numbers / set notifications and confirmations to OFF

General Example:

That takes care of the "fake" fax information...

Switch OFF Notifications you won't want to see:

One or more of the following may work -- it depends on where the message is originating.

Printer Notifications (Recent versions of Windows)

Control Panel > icon view > Devices and Printers >

Left-Click one time on Printer to highlight > (top ribbon) Print Server Properties >

Tab Advanced > UNCHECK the following

• Show informational notifications for local printers
• Show informational notifications for network printers

OK

More...

5 Distracting Desktop Notifications & How To Turn Them Off [Windows]

Semi-related to the general subject:

How to Disable Notifications from the Windows 7 Action Center

If the message is actually about Scan-to-PC not availble:

1. Disable the message (in Notifications)
2. If desired, disable the feature (until / if you want to scan from the printer panel)

General Example:

• If the message indicates "Enable", the feature is already switched off
• If you do not want the feature (and the annoying pop-up) set at login, UNCHECK box

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[Bob1002]

I made the changes & no notice when I turned the printer on today.  Thanks for the help.

[Dragon-Fur]

@Bob1002

You are welcome.

Happy Printing.

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