Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation.

[Wi97]

HP Photosmart C5180 All-in-One Printer . Scanner . Copier

Windows 7 64 bit

My Computer is a Gateway Intel Core 2 quat

640 GB 4GB DDR3

I can turn off the printer and turn it on a few times and then it will start working. Very annoying.

[Shane_R · Accepted solution]

The message you are getting indicates a serious problem with the printer.  This document will help you clear the problem when it comes up.  If the problem keeps coming back, you may need to replace the printer.

[Wi97]

Dear Shane,  I can't believe it!  It works.  Thank you so much.  It was so easy to follow your instructions.  I am not computer, printer literate.  I love this forum.  Again, Thanks.

[Shane_R]

No problem.  

[ybkhp]

The solution provided is way too generic and completley useless. The reset by removing all printer cartriges is laughable and is not working for 5180. Isn't there a simpler solution by simultaneusly pressing two buttons before powering up?

Also, what is the exact reason for this error? If an automobile computer sets a DTC, anyone can look up exact condition, for example out of range sensor data. Until condition is satisfied by a repair no reset will help.