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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-27-2012 06:08 PM

HP Recommended

HP Photosmart C5180 All-in-One Printer . Scanner . Copier

Windows 7 64 bit

My Computer is a Gateway Intel Core 2 quat

640 GB 4GB DDR3

 

I can turn off the printer and turn it on a few times and then it will start working. Very annoying.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-28-2012 06:10 PM - last edited on ‎02-21-2017 10:57 PM by HP Administrator

HP Recommended

The message you are getting indicates a serious problem with the printer.  This document will help you clear the problem when it comes up.  If the problem keeps coming back, you may need to replace the printer.

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4 REPLIES 4

‎08-28-2012 06:10 PM - last edited on ‎02-21-2017 10:57 PM by HP Administrator

HP Recommended

The message you are getting indicates a serious problem with the printer.  This document will help you clear the problem when it comes up.  If the problem keeps coming back, you may need to replace the printer.

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‎08-28-2012 10:13 PM

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Dear Shane,  I can't believe it!  It works.  Thank you so much.  It was so easy to follow your instructions.  I am not computer, printer literate.  I love this forum.  Again, Thanks.

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‎08-29-2012 11:30 AM

HP Recommended

No problem.  :generic:

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‎01-20-2014 04:27 PM - last edited on ‎02-24-2017 03:13 PM by HP Administrator

HP Recommended

The solution provided is way too generic and completley useless. The reset by removing all printer cartriges is laughable and is not working for 5180. Isn't there a simpler solution by simultaneusly pressing two buttons before powering up?

Also, what is the exact reason for this error? If an automobile computer sets a DTC, anyone can look up exact condition, for example out of range sensor data. Until condition is satisfied by a repair no reset will help.

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