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Honor Student
Posts: 2
Member Since: ‎08-27-2012
Message 1 of 5 (8,606 Views)
Accepted Solution

Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation.

HP Photosmart C5180 All-in-One Printer . Scanner . Copier

Windows 7 64 bit

My Computer is a Gateway Intel Core 2 quat

640 GB 4GB DDR3

 

I can turn off the printer and turn it on a few times and then it will start working. Very annoying.

 

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Accepted Solution

Re: Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation

The message you are getting indicates a serious problem with the printer.  This document will help you clear the problem when it comes up.  If the problem keeps coming back, you may need to replace the printer.

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Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 2 of 5 (8,590 Views)

Re: Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation

[ Edited ]

The message you are getting indicates a serious problem with the printer.  This document will help you clear the problem when it comes up.  If the problem keeps coming back, you may need to replace the printer.

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Honor Student
Posts: 2
Member Since: ‎08-27-2012
Message 3 of 5 (8,581 Views)

Re: Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation

Dear Shane,  I can't believe it!  It works.  Thank you so much.  It was so easy to follow your instructions.  I am not computer, printer literate.  I love this forum.  Again, Thanks.

Associate Dean
Posts: 7,948
Member Since: ‎11-28-2011
Message 4 of 5 (8,553 Views)

Re: Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation

No problem.  Smiley Happy

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Honor Student
Posts: 2
Member Since: ‎01-20-2014
Message 5 of 5 (5,999 Views)

Re: Ink System Failure. Unable to Print. Error: 0xc19a0021. HP C5180. Refer to printer documentation

[ Edited ]

The solution provided is way too generic and completley useless. The reset by removing all printer cartriges is laughable and is not working for 5180. Isn't there a simpler solution by simultaneusly pressing two buttons before powering up?

Also, what is the exact reason for this error? If an automobile computer sets a DTC, anyone can look up exact condition, for example out of range sensor data. Until condition is satisfied by a repair no reset will help.

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