• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Photosmart C7280 All-In-One
Microsoft Windows 7 (64-bit)

I own the HP Photosmart C7280 All-In-One Printer/Fax/Scanner/Copier.  The Printer said I needed new Ink Cartridges, so I purchased them for appx $85.00.  After replacing ALL the cartridges, then I received an "Ink System Failure" error number 0xc18a0206.  Being Technical, I tried everything I knew, however, when I didn't have any luck...I called HP. They proceeded to tell me that it is a hardware issue.

 

Therefore, after spending the $85 dollars for the Ink Cartridges, I could have had a new printer.

 

HP Customer Service, then HP Technical Support was no help at all, except trying to convince me to purchase a new printer.

 

I have had great luck with Epson, and I hope that this post helps those with the same issue.

 

What a great money-making trick HP has...they give you an error message that costs a lot of money, only to find out that it had nothing to do with the Ink and the Error Messages. The Consumer loses the money for the Ink Cartridges, then they still have to purchase a new printer.  It's sad what companies do to make money these days!

1 REPLY 1
HP Recommended

Hello, @BlondieTJG

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any. 
You should be contacted within 4 business days (Excluding holidays & Weekends). 

Response times may vary by region. 
Please send a Private Message, if you aren’t contacted within 4-5 business days.

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.