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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-26-2017 08:44 AM

HP Recommended
Product: HP 4500
Operating System: Microsoft Windows 10 (32-bit)

I have been paying for this each and every month since June 2016 however, I have never recieved an ink cartiridge. I was not aware that if I do not print 50 pages a month I would still be paying a full year without ever recieving anything. Maybe I should just cancel this bc it doesn't seem to be helping cut cost for me. Please advise. Maybe I misunderstood the way this works.

1 REPLY 1

‎05-26-2017 12:09 PM

HP Recommended

I'd like to help @rkroby,
 
Please provide me with either you Instant Ink account or the email address you used to enroll. I ask that you do not post this information publicly, instead, send me a private message. 
 
How To Send A Private Message - https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...
 
Cheers,
Lisa
 - HP Instant Ink Support

Sunshyn2005
I work on behalf of HP


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