My OfficeJet 4620 wireless with iPhone, iPad or MacBook Air

[J-K-P]

Recently my wireless printer Officejet 4620 no longer connects with my iphone, ipad or macbook air as the HP Printer Utility tries to link up with an Hotel Printer in California when I am located in Canada. Restarted my modems, router and printer several times but will not reconnect anymore to wireless connection at home. 

Any suggestions? I dont have the orignal manual instruction anymore when I bought this unit about a year ago. When looking for printer software online, the HP support does not recognize HP Officejet 4620 and can't find it.

[RnRMusicMan]

Hi @J-K-P,

Welcome to the HP Forums!

I understand that you are having trouble connecting your HP Officejet 4620 to your wireless network. I am happy to help!

Please see this guide, 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X.

This guide, Setting Up the Printer for a Wireless network for the HP Officejet 4620 e-All-in-One and HP Deskjet ..., may also help.

Hope these guides work for you, and thank you for posting!

[J-K-P]

The router and hp printer don't connect. Direction are to input pin of the printer in the router via the computer. How do you do that with a Mac book air? I got the router ID but can't find where to put it in?

[RnRMusicMan]

Hi J-K-P,

May I ask what version of Mac OS X you are using? If you do not know the Operating System you are using, please visit this website. Whatsmyos.

As once I find this out, I can see if the full feature software is available for your Mac, if there is, then we can try a USB setup of wireless.

Hope to hear from you soon!

[J-K-P · Accepted solution]

Thank you. Your suggestion of trying the USB set up of wireless connection was helpful. Tried it and got it working. No Pin or holding WPS button etc required.
A lot of these issues I believe has to do with updating the software to the latest version. Also causes major email problems, freeze up of the laptop etc. My internet provider is helping with the email issue but the other bugs will need to wait for apple to provide a further update.
Thanks again

[RnRMusicMan]

Hi J-K-P,

Thank you for your response, I am glad that the USB setup of wireless worked for you!

Can you please unmark your post as the Accepted Solution, and mark mine (Message # 4 in this thread) as the Accepted Solution so that others who are unable to connect can see how they can too.

Best regards!

[tony1414]

my Officejet 4620 has stopped linking with my iPad. It still connects wirelessly to my computer.

[RnRMusicMan]

Hi tony1414,

Welcome to the HP Forums!

Please try the steps within this guide, How to Print from iPad or iPhone, and let me know what happens! 

To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!

Hope this guide helps!