Photosmart 7520 Scanning Problem

[garytech1]

Hi Guys,

I am going to look into the issue further since there are so many of you posting on this thread and others reporting that the app isn't working.  It's possible that the app is going through some updates at this time.

I will update this thread as soon as possible.

[MKgals]

garytech1

Can you please send me the same solution - Why the private reply?  I am having the web services error message and everything was working just fine 2 days ago - then yesterday - unable to connect to web services when I attempt to scan and email.

thx

MKgals

[wagbow2]

garytech1, I am having the same issues and followed the steps you outlined below.  Can you send me the fix?   Thx.

[Sierram7]

garytech1

I am having the same problem. Please post or pm solution. Thanks.

[garytech1]

Hi Guys,

I am sorry for the delay been out a few days.  

Are you guys still having issues with the scan to email app?  

Where you able to try the steps above?

[ahsaki25]

Hi Garytech 1 I am having the exact same problem and have tried everything that you have posted and nothing works.  The error message is the exact same.  Could you please assist me?

[garytech1]

Hi Ahsaki25,

Please check your forum inbox.

[LesleyM]

Hi Guys,

I have the same problem and have tried ALL your suggestions but have not managed to get my scanner to connect to web services again.  It worked last week and then stopped working.  I have added the app to the front panel, changed the settings etc to no avail.  Please can you send me the solution. Thanks

[garytech1]

Hi LesleyM,

Please check your forum inbox shortly.

[SOShh]

@garytech1, I too am having this issue again with my HP7525. Says not connected to web services. Yet, I can print from the iPad, I cannot scan. Worked last week and now it's not working. Can you please send me the fix too?