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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-23-2017 10:26 AM - edited ‎05-23-2017 10:49 AM

HP Recommended

The WAN IP address is 72.39.217.31

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‎05-23-2017 11:01 AM

HP Recommended

The TG862 should be providing the DHCP for 192.168.0.x IP for both WiFi & the ethernet.

Why do you need the D-Link router?

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‎05-23-2017 11:36 AM

HP Recommended

I just got the new modem from Cogeco last week.  I didn't know it provided wifi.  My old modem didn't.  So I can get rid of the router completely and still have wifi throughout my house?

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‎05-23-2017 11:47 AM

HP Recommended

That depends on how big your house is.

You need to also read the TG862 user's guide.

Can you now access the TG862?

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‎05-23-2017 12:03 PM

HP Recommended

They never left me a user guide, or told me anything about it other than it is higher speed than the modem I had.  I tried disconnecting the D-Link from power and then typing 192.168.0.1 into the address bar and it came up with the "Can't reach this page" message.  I also don't have wifi anymore.

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‎05-23-2017 12:18 PM

HP Recommended

It is possible the Cogeco has disabled WiFi & ethernet.

You need to find out what features you have available to you on the TG862.

Also what is the TG862 IP, Cogeco manual lists 192.168.0.1

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