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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-23-2017 10:26 AM - edited ‎05-23-2017 10:49 AM

HP Recommended

The WAN IP address is 72.39.217.31

‎05-23-2017 11:01 AM

HP Recommended

The TG862 should be providing the DHCP for 192.168.0.x IP for both WiFi & the ethernet.

Why do you need the D-Link router?

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‎05-23-2017 11:36 AM

HP Recommended

I just got the new modem from Cogeco last week.  I didn't know it provided wifi.  My old modem didn't.  So I can get rid of the router completely and still have wifi throughout my house?

‎05-23-2017 11:47 AM

HP Recommended

That depends on how big your house is.

You need to also read the TG862 user's guide.

Can you now access the TG862?

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‎05-23-2017 12:03 PM

HP Recommended

They never left me a user guide, or told me anything about it other than it is higher speed than the modem I had.  I tried disconnecting the D-Link from power and then typing 192.168.0.1 into the address bar and it came up with the "Can't reach this page" message.  I also don't have wifi anymore.

‎05-23-2017 12:18 PM

HP Recommended

It is possible the Cogeco has disabled WiFi & ethernet.

You need to find out what features you have available to you on the TG862.

Also what is the TG862 IP, Cogeco manual lists 192.168.0.1

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