Printer in error state

[saroukha]

I recently purchased a windows 8 computer. I have successfully downloaded the new driver for my PSC 750, but everytime I try nto print anything I get a message on my computer that says PRINTER IS IN ERROR STATE. I have no idea what this means or what I need to do to fix it, can anyone helpme please?

[Kyle_W]

Did you install the driver from Windows Update?

Also, If you are still receiving that error message, here is what I would try first.

Shut down your computer first.

Next, with the printer still powered on, unplug it either from the back of the printer or from the wall.

Wait 30 seconds and plug the printer back in. 

Once the printer is back on, turn your computer back on.

Try to print now and let me know if you are still receiving the same error message.

Best of luck,

Kyle

[akeim1]

I've tried the unplug/plug solution and still no luck! 😞  I've even tried attaching an ethernet cable instead of using the wireless and STILL printer in error state  😞   ugh!

[MissTeriLynn]

Hi akeim1,

I understand you are having issues with an error on your HP printer. I'm sorry to hear you're having this issue, but I'd like to help you resolve it!

I just need to know, what printer is it you are working with?

Once I have that information I should be able to find you some steps to try. Hope to hear from you soon!

[silvia75]

Good afternoon,
I have the same problem and I tried many things but not one helps and so my wireless printer is always in an errore state.
The model is Hp envy 5532

Can I have some help?

Thanks

Silvia

[SuperMario1]

Hello silvia75. I understand your printer is in an error state. I need to know what the specific error message is to assist you. In the meantime, try following these steps:

1. While the printer is on, disconnect the power cord.

2. Hold down the power button for 10 seconds.

3. Plug the power cord into a direct wall outlet, then plug it into the printer.

4. Turn it on and try to use.

Let me know if this troubleshooting resolved the issue or not. I'm only here to help!
 

Mario

[SableS]

Doesn't work.

[akeim1]

I solved the problem but purchasing a Brother printer- haven't had an issue since! 🙂

[12mollymoo]

just bought an new h p computer but it keeps my printer is an error state i have a kodak ESP3250 WHICH WORK GREAT ON MY LAST COMPUTER

[leethesign]

HELP:::::::::::::::::::::::::::

I'm having the same problem with my 3600n printer.  Working fine for a few days after installing in new computer running Windows8, now I'm getting this "error state" message on the computer.  The screen on the printer tells me it's ready, so the problem must be at the compouter.

I'ver tried restarting the print spooler - the menu there tells me the spooler is running, also I've been down the unplugging route........

Please, please - what next, your advice would be very nuch appreciated.

Is it relevant that there are no dedicated drivers for this printer on Windows 8?   Actually, that begs the question "Why not?" - still, that's another issue.

Please, please - what next, your advice would be very nuch appreciated.