• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Did Not Work For Me. Printer Replaced under warrenty.

HP Recommended

Hi Gemini02,

having the same problem here, stuck on initializing, carousel not moving.

Can you please help ?

Thanks

Alberto

HP Recommended

have exactly same problem. Please send instructions to fix cartridge carousel jam.

HP Recommended
With time I manage to see that as soon I connected a "hp CD" was enable in the driver's.
As soon as I opened that cd the installation program started and the install went perfect.
Then after that I installed the new firmware.
Now it's work like new.
I was amazed...
HP Recommended

Can you send me the steps how to reset this printer. Laserjet pro mfp m177fw. I changed the black cartriage but it is stuck in intializing mode. I have done the power reset as well as moved carasel of toners. 

HP Recommended

I am having exactly the same problem - intializing and cartridges wont rotate - I have tried everything in the replies to other posts and it still wont work -Please help

HP Recommended
I too have same problem, the hp color laserjet mfp m176n is stuck on intialising. I tried all the solution provided on this forum but its not working at all
Is there any solution to tackles this problem?
HP Recommended

Can you send me the steps how to reset this printer. Laserjet pro mfp m177fw.= I have done the power reset as well as moved carasel of toners. i need a solution

HP Recommended

Can you send me the steps how to reset this printer. Laserjet pro mfp m177fw.I have done the power reset as well as moved carasel of toners. i need a solution HP support

HP Recommended

Having the same issue with being stuck on initializing and carousel not turning.  Can you tell me how to reset my printer?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.