-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- Pro MFP M177fw stuck on initializing

Create an account on the HP Community to personalize your profile and ask a question

07-19-2016 11:52 AM
I have unplug the power chord and restart it again after 60 second. But still the printer in initializing mode.
Need your kind assistantce to solve this issue.
09-15-2016 01:12 PM - edited 09-16-2016 12:18 AM
Hello having the same issue, I belive is was after a power cut. The printer actully prints and scans but the interface is frozen on startup screen. Could you PM instructions to reset please?
Thanks.
09-20-2016 10:40 AM
The printer worked fine until i restarted the device because i needed the socket😔
09-20-2016 10:45 AM
Hi bprijs,
Welcome to the HP Forums!
If you have already tried restoring your printer to factory defaults. The only other option at this time is to contact HP phone support for your hardware options. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
Best regards! 🙂
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
09-29-2016 09:46 PM
09-30-2016 08:54 AM
Hi Jvesely,
Welcome to the HP Forums!
I sent you the instructions in a private message. If you are unfamiliar with how the Forum's private message capability works, this post has instructions. If this does not resolve the issue, contact HP phone support for your hardware options. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
Hope this information helps! 🙂
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
10-05-2016 07:39 PM
I also have exactly the same issue as every one with stuck on initilazation. This is obviosly a common problem with this model printer and there is dozens of them for sale with the same issue on Ebay for sale from people trying to recover some of their money from a poorly designed printer. Why not publish what it takes to fix these or have a program for replacing them. The fix shouldn't be top secret. I've dismanteled mine acording to the 150+page manual and re-assembled it to no avail. We need proper schematics or a flow chart, gear timing, etc. if HP won't help. Thanks George.
10-06-2016 06:22 AM
Hi Fooddoodle,
Welcome to the HP Forums!
I sent you the instructions in a private message. If you are unfamiliar with how the Forum's private message capability works, this post has instructions. If this does not resolve the issue, contact HP phone support for your hardware options. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.
Hope this information helps! 🙂
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
10-14-2016 01:10 PM
Please can you send me the reset instructions as I'm hopeless now.
