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‎09-18-2017 08:05 AM - last edited on ‎03-11-2024 07:03 AM by

HP Recommended

Hi,

Please use the link below to login to your account and check if you have any shipments pending. Also check for any record of a welcome pack that should have been sent shortly after your enolled.

If there's no sign of a shipment and you are out of ink, please use the link below to contact instant ink support and request new cartridges (logout of the account to see the contact details).

Use the country flag option to select your country support.

https://instantink.hpconnected.com/ie/en/r

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2 REPLIES 2

‎09-24-2017 03:00 AM

HP Recommended

so far i cant tell hp my ink has run out. it thinks ive only used four pages.

i cant order my own ink from them as it gets hung up at the checkout with an issue "entry too long" but doesnt show where problem.

Is this scheme a scam? 

I enrolled for regular ink, its run out on day two of buying printer and i cant get more?

so frustrating!

Did i waste my money? It keeps takimg me to Australia to buy even though my address is uk, then says i cant buy there.

 

Can anyone help please as there is no way to contact hp and get help, just auto on line loops that dont help me.

‎09-25-2017 06:39 AM

HP Recommended

Hi @Granniemorag, I'd like to help!

 

Please provide me with either your Instant Ink account or the email address associated to your account. But, do not post this information publicly, instead, send me a private message. 
 
How To Send A Private Message - https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...
 
Cheers,
Lisa
 - HP Instant Ink Support

Sunshyn2005
I work on behalf of HP


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