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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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JEG1,

 

I just sent you a private message with the steps.

 

Best of luck,

Kyle

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Where do I find the Scan to Email app
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Jc172020,

 

What model of printer do you have?

 

Thanks,

Kyle

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Thank you for the steps, it works now

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Awesome! I'm glad you were able to get the issue resolved!

 

Have a great weekend,

Kyle

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Hi Kyle

 

Thank you for your email, however the issue is not resolved as it was impossible to operate the home and arrow keys in the order you suggested.

 

Any further ideas??

 

 

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Hi Kyle

 

It's the HP Photosmart 5520, which is about 6 months old.

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Hi . I've been doing ok with my scan to email until today and now am getting the 403 error message on my hp 5520. Tried all the previous suggestions....could you send me your other instructions to try please. Thanks
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Hi Kyle,
I am also in the same boat as everyone else.I have an hp 5520 I have tried everything that you have suggested in previous posts but still get the server connection error 403.
Could you please email me the instructions to reset my printer.

Thank you in advance
David
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Would you be able to pass on the information by email please as I'm having same problem . Thanks
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