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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-25-2013 05:28 AM

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Twopointoh solution works for me. Thanks
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‎11-25-2013 11:38 AM

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ABRY, if those solutions aren't working you will need to contact HP Cloud Services for server status updates.

HP Cloud Services 1-855-785-2777
Mon - Fri 8:00 am - 11:00 pm Eastern
Saturdays 10:00 am - 6:30 pm Eastern

TwoPointOh
I work on behalf of HP

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‎11-30-2013 07:36 PM

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Can you please send me the directions to. I am having the scan to email problem and getting the same error message about connecting to the server, but everything else works fine.  Very frustrating. 

‎12-02-2013 01:14 PM

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I am having the same issue.  Any help would be much appreciated. I have a HP Photosmart 6520.

‎12-04-2013 04:21 PM

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moorenate & GeneCounselor,

This is the solution.
Re: Server Connection Error 403:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Server-Connection-Error-403/m-p/3114023#M4523...

If for some reason the issue persists, refer to this post.
Re: Server Connection Error 403:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Server-Connection-Error-403/m-p/3157641#M4567...

TwoPointOh
I work on behalf of HP

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‎12-12-2013 02:14 AM

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I have tried everything mentioned on this forum but still cannot get my printer to scan to email. Please can you privately email the info to reboot the whole system?

‎12-12-2013 02:14 AM

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Kyle,

Please can you send me this info too?

‎12-12-2013 08:13 AM

HP Recommended
Hi there,

My printer is HP deskjet ink advantage 5525 and it was working fine with scan to email just yesterday. But today it just came up with the server connection error :403 and pressing "reset" couldn't work at all. I've tried to unplug the printer and it still didn't work. I've read the previous threat of redownloading the app but I don't know how to do it. Could you please send me some other suggestions to my email? Really appreciate that.

Thank you very much.

‎12-13-2013 08:24 AM

HP Recommended

Kyle: 

 

Please send me the fix as well.  I am running XP

‎12-19-2013 04:31 PM

HP Recommended

I am recieving this error also.  I can't find the "Scan to Print" app.  Could you please let me know where to find that and in addition send me a private message informing me how to reset my printer?  Thank you!

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