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frankus
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Message 1 of 12
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There was a problem starting C:\\Program Files\\HP\\HP Photosmart 5510 series\\bin\\HPStatusBL.dll

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Hi!

 

I have recently uninstalled a Photosmart 5510 using the Windows 7 uninstall tool and subsequently set up a new Photosmart 5524 with all its attendant software. Now, everytime I boot up my laptop, I get a window entitled RUN DLL on my desktop which says:

 

"There was a problem starting C:\Program Files\HP\HP Photosmart 5510 series\bin\HPStatusBL.dll

 

The specified module could not be found"

 

The window clears when I select the 'OK' button and my laptop runs as normal. The RUN DLL window is, however, a bit of a nuisance and I would like to prevent it appearing. I have searched my hard disk (including Device Manager) thoroughly for the alleged file but without success.

 

Any suggestions as to how I might prevent this window from appearing would be welcome.

 

Thanks.

11 REPLIES 11
Roelof54
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Message 2 of 12
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: There was a problem starting C:\\Program Files\\HP\\HP Photosmart 5510 series\\bin\\HPStatusBL.d

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frankus
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Sorry, this message was received incomplete. Can you repeat it please. BTW, thanks for replying, anyway.
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frankus
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Message 4 of 12
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This problem is now resolved following advice on another forum. The answer lay in deleting a hidden shortcut in the AppData folders. For the benefit of anyone following this thread, the successful response was:

 

Quote:

 

Look in:

c:\users\*username*\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

(it's a hidden folder - http://windows.microsoft.com/en-gb/w...w-hidden-files)

For Monitor Ink Alerts - HP Photosmart 5510 series.lnk or anything HP printer related. Delete it.

 

Unquote.

Hesham-badawi
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Message 5 of 12
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Hi

Just wantted to say thank you ... I was having this problem and you soulition dod work .. that was nice

 

Hesham

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okadams
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Message 6 of 12
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Thanks for the tip!

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Barnabas-kg
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Message 7 of 12
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yes really nice its work for me 

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Eliamart
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Message 8 of 12
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Wath is the solution?

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Daniel-B
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Message 9 of 12
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Good day,

 

Seems to be a fairly common situation, regardless of the printer being used.

 

I encountered this problem when changing my OfficeJet Pro 8600 for an OfficeJet Pro 8720.

 

Oftenly, the installation / uninstallation process of various programs always leave us with "dead" stuff behind.

 

When I saw 8600 in the popup message, I knew right away that it wasn't impacting the system, as I was aware of the 8600 was gone.

 

What would be nice to know though is why the message wasn't showing up on each system startup.  Afterall, if a link is in such a folder, like Startup in this case, we would expect it to execute each time the computer is started, no ?

 

BTW, I really wish HP could invest some time improving the fax software that comes with the OfficeJet Pro printers.  For instance, there is no possibility to resend a given fax unless you rescan the associated document(s).

 

Have a good day.

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Epinomdus
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Message 10 of 12
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Worked like a champ! I spent a lot of time and irritation trying to get rid of this error. Should have looked here first.

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