When I connect printer to HP Spectre x360 laptop, Windows 10 treats it as DVD/CD-ROM, not printer

[RHodnett]

 I recently bought an HP Spectre 13-4193nr x360 convertible laptop running Windows 10 Home. When I connect our printer (HP LaserJet P1102w black-and-white laser printer) to the laptop's USB port, Windows can see the printer and knows it by its correct name ("HP LaserJet Professional P1102w"), but doesn't know that the device is a printer. If I go to the Control Panel and then Devices and Printers, the printer is shown in the "Devices" row (along with the laptop and the mouse) and not the "Printers" row. If I select the printer's entry in the "Devices" row, Windows displays the printer's correct model name, but for the "Category" field, it states "Optical drive".

How do I tell Windows that this device is a printer and not an optical drive?

[Sunshyn2005 · Accepted solution]

Hi @RHodnett,

I would be happy to help you install your Laserjet P1102. I understand from your description that the computer does not recognise the printer as a printer, and instead identifies it as an Optical drive. Although you are not seeing either of the errors mentioned in the following document, I feel the solutions presented could help you to work towards a solution: HP Printers - 'Device Setup Failed' or 'Unknown Device' Message Displays During USB Installation (Wi....

Please let me know if this resolves the issue, or if you require further assistance. If this does indeed resolve the issue, please click the Accept as Solution button below. If you require additional assistance, please include any detail you think might help me to assist you and I will do all I can to help. Thanks.