a message telling me to align my printer cartridges keeps appearing.

[jepowers]

Product: 

This keeps appearing:

One appears for each color, randomly. I've already aligned the cartridges, in some cases multiple times, yet the stupid banner keeps popping up. How do I get rid of it?

[Daniel_L]

Hello! Could you please provide more information regarding the issue, such as which product you are using? Any additional information will be helpful in resolving your issue. Thanks!

[jepowers]

Here's my product information:

HP Photosmart 5514 e-All-in-One Printer - B111h,

Model Name: CN1AE1B60L

[Daniel_L]

Align the All-in-One from the control panel

Follow these steps to align the product.

How to align the All-in-One

Follow these steps to align the product from the control panel.

1. From the control panel home screen, touch the Right Arrow ( ), and then touch the Setup icon ( ).
2. Touch Tools .
3. Touch the Down Arrow ( ), and then touch Align Printer . The product prints an alignment page.
4. Open the lid.
   Figure 24: Open the lid

   
5. Place the alignment page on the scanner glass with the printed side down, and then position it along the front right corner of the glass.
   Figure 25: Place the alignment page on the scanner glass

   
6. Close the lid, and then touch OK . The alignment page scans.

• If these steps resolved the issue , you do not need to continue troubleshooting.

• If the issue persists , continue to the next solution.

Solution eight: Reset the All-in-One

Follow these steps to reset the product.

Step one: Reset the All-in-One

1. Press the Power button ( ) to turn on the product, if it is not on already.
2. Press the Cancel button ( ) on the product control panel to stop the alignment.
3. With the product turned on , disconnect the power cord from the rear of the product.
4. Unplug the power cord from the electrical outlet.
5. Wait at least 15 seconds.
6. Plug the power cord back into the electrical outlet.
7. Reconnect the power cord to the rear of the product.
8. If the product does not turn on by itself, press the Power button ( ) to turn it on. Wait until the product is idle and silent before proceeding.

Step two: Align the All-in-One from the control panel

Follow these steps to align the product from the control panel.

How to align the All-in-One

Follow these steps to align the product from the control panel.

1. From the control panel home screen, touch the Right Arrow ( ), and then touch the Setup icon ( ).
2. Touch Tools .
3. Touch the Down Arrow ( ), and then touch Align Printer . The product prints an alignment page.
4. Open the lid.
   Figure 26: Open the lid

   
5. Place the alignment page on the scanner glass with the printed side down, and then position it along the front right corner of the glass.
   Figure 27: Place the alignment page on the scanner glass

   
6. Close the lid, and then touch OK . The alignment page scans.

• If these steps resolved the issue , you do not need to continue troubleshooting.

• If the issue persists , continue to the next solution.

Solution nine: Service the All-in-One

If you have completed all the preceding steps and are still experiencing a problem, service the product.

Determine if your product is in warranty or out of warranty. If you need help determining your product’s warranty status, go to HP’s Warranty Check Tool .

• If your product is in warranty , contact HP.

• If your product is out of warranty , click here to view additional printer support options starting as low as $20.

SOURCE: http://support.hp.com/us-en/document/c02918679

[innanenights]

I get the same problem as well.  Have re-aligned the printer several times, and randomly the message pops up for a random colour. This is a new printer (less than 2 months old).  

What gives.

I use MacOS 10.8.2 and have a photosmart 5510d series.

[johnniejetski]

We know how to align the cartridges, we DONT KNOW How to tell the stupid printer to quit asking for a new re-alignment every ferw hours!!!

[Ciara_B]

There might be info on getting rid of pop up msgs like this in the post below....

http://h30434.www3.hp.com/t5/Other-printing-questions/Annoying-pop-up-about-Genuine-HP-Vivera-cartri...

[AudreyG]

Press and hold the Enter button, and then press Menu to bypass the cartridge alignment. Then print a test page to verify that all of the colors are present.