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Honor Student
Posts: 3
Member Since: ‎07-18-2012
Message 1 of 5 (6,260 Views)
Accepted Solution

error 0xc19a0007

Has anyone else had that error message and solved it?

Please I am out of solutions

 

Printer c6380

error 0xc19a0007

0 Kudos
Accepted Solution

Re: error 0xc19a0007

Hey there. The "0x...." is a general ink system failure message. This could be cause for a number of reasons. To start I recommend following this document which will go through some steps to try and resolve this issue. Heres the link:

 

An Alphanumeric Code (Example: '0x...' or 'C2...') or 'Ink System Failure' Error Message Displays on the Front Panel When Printing

 

Post back and let me know how this works. If it does not work let me know. Also include what operating system you are using and any other details you can provide. 

 

Thanks!

 

Sean

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Distinguished Professor
Posts: 3,102
Member Since: ‎11-22-2011
Message 2 of 5 (6,253 Views)

Re: error 0xc19a0007

[ Edited ]

Hey there. The "0x...." is a general ink system failure message. This could be cause for a number of reasons. To start I recommend following this document which will go through some steps to try and resolve this issue. Heres the link:

 

An Alphanumeric Code (Example: '0x...' or 'C2...') or 'Ink System Failure' Error Message Displays on...

 

Post back and let me know how this works. If it does not work let me know. Also include what operating system you are using and any other details you can provide. 

 

Thanks!

 

Sean

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Honor Student
Posts: 3
Member Since: ‎07-18-2012
Message 3 of 5 (6,246 Views)

Re: error 0xc19a0007

Hi thank you
The page itself did not show my error but it led me to another page that solved my problem.
It was so simple, all I had to do was cleaning the track for the ink cartridges with damp coffee filter.
After I had done so, I had a perfect working printer back.
Thanks for leading me in the right direction

Distinguished Professor
Posts: 3,102
Member Since: ‎11-22-2011
Message 4 of 5 (6,233 Views)

Re: error 0xc19a0007

No problem, and glad I could help. If you ever have any other questions dont hesitate to ask.

 

Take care,

 

Sean

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Honor Student
Posts: 3
Member Since: ‎07-18-2012
Message 5 of 5 (6,221 Views)

Re: error 0xc19a0007

Thank you.
Good to know, I will do
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