mfp m177fw ALWAYS Display Printing.... Cool-Down mode

[Gemini02]

Hi @shailu1 ,

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

Have a nice day!
Thank You.

[Roy78]

Hi,

We experience the same problem with HP M177FN - always Cool Down.  Please PM me the solution for this so that we can implement it.

Thanks.

Roy

[Gemini02]

Hi @Roy78 ,

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

If the issue continues, it may be caused by hardware,please call our technical support at 800-474-6836 for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Have a nice day!
Thank You.

[x3Son]

Hi there, i am also meeting with the same issues like the cooldown mode printing.

Currently i have deleted my previous print job and just testign to print just a single page, which it still remains as cooldown printing slowing it dramatically. seek the resolution for the promblem ! urgent !

Regards

x3Son

[Roy78]

Hi gemini02,

We tried the solution that you PM and it does not work. Is there another thing that we can do? This seems to be a design problem with HP since there are plenty that are experiencing this problem.

Roy

[Gemini02]

Hi x3Son ,

If you haven't already please try the previous steps listed from Message 7.

I have provided a document with Resolving Control Panel Messages.

Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation.

Update the printer's firmware. HP Color LaserJet Pro MFP M177fw Drivers.

I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it.

If the issue persists, please call our technical support at 800-474-6836 for further assistance. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Have a nice day!
Thank You.

[Gemini02]

Hi Roy78 ,

Since you are still getting the the Cool-Down mode message, please contact HP technical support for further assistance. Click here to find out: Contact HP Worldwide.

Thank You.

[Roy78]

Hi Gemini02,

We have already talked to one of your HP Technical Support and they do not have a solution.  What shall we do with this?  If you can escalate this to your engineering ,aybe they can do something about the firmware to bypass the cool down mode.

Roy

[Gemini02]

Hi Roy78 ,

Usually by updating the firmware on the printer, it will resolve this issue.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.

If you are unfamiliar with how the Forum's private message capability works, this Post has instructions.

Thank You.

[Panelima]

Please send me the solution for mfp m177fw display printing 'cool down mode'