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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP 7110 wide printer

Hi,  Looking for the version numbers and dates when older version of firmware were relesed for HP 7110 wide inkjet printer.

 

Thanks

 

 

7 REPLIES 7
HP Recommended

Hi @FlocksofSeagull

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you want to know the firmware versions released for your printer.

 

I’d love to help!

 

Click on the below link, it has all the firmware and the date it was released for all the operating systems.

 

http://hp.care/2hGV4Bv

 

Hope this answers your question and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Hi,

 

Thanks for the reply.

 

Unless I am missing something on the web page it only shows the current version of the firmware.

 

For operational reasons I need to identify the previous versions of the firmware.

 

There is an issue flashing the firmware.  It seems to be related to the date the printers were obtained.

 

HP Recommended

Hi @FlocksofSeagull

 

Thank you for posting back.

 

You need to click on the details tab and you will get all the information about the firmware.

 

If any other questions arise, please feel free to write back to me.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Hi The Fossette,

 

Thanks again for the reply.  I had expanded the details and got to this page http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Officejet-7110-Wide-Format-ePrinter-ser....

However I need to know the firmware versions from “E1FN1245BR” to the current version “EIP1FN1616BR / EIP1FN1616AR”.

 

Regards,

 

 

HP Recommended

Hi@FlockofSeagull,

 

Thanks for the response.

 

The Version indicated on the website means that it is for multiple models.

That version is also compatible with your printer.

The main thing you need to check at is the release date and the model number of the printer to which it is compatible.

 

Hope the information shared will help you. Please share for more.

 

Resolv_S

 

Glad to help you. I work for HP

Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click the Kudos Thumbs Up" to say “Thanks” for helping!

 

"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statement.

Resolv_S
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

HP Recommended

Hi

 

I am not sure we are looking at the same information.  The external website only shows one version of the firmware.  Currently I am trying to track down information on at least 4 versions of the firmware.

 

I need to know the dates the various versions of the firmware were released.  The issue is we have some printers that have been updated successfully and other that have failed.  When the printers fail, currently 10 printers, to upgrade the firmware the print head is stuck and the printer is now scrap.

 

If this information is not available externally please state that is the case and contact me with a contact who can supply the information.

 

Regards,

HP Recommended

I have brought your issue to the attention of an appropriate team within HP. 

 

They will likely request information from you in order to look up your case details or product serial number. 

 

Please look for a private message from an identified HP contact. 

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Forum

The_Fossette
I am an HP Employee

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