parsing error in file c:\program files\hp\digital imaging\bin\hpqscloc\1033.xml

[Bookkeeper2]

Hello:

I keep getting the statement on screen "parsing error in file C:\program files\hp\digitalimaging\bin\hpqscloc\1033.xml.

Then when this is deleted a HP page appears unfortunately it is blank not knowing what it's contents are.

Suggestions or solution please.

Thank you in advance.

[drt5077]

I can no longer get into my hp solution center.  I had to reinstall my printer, and now I get this message. I would appreciate any help.  Thanks

[ses75]

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@drt5077 wrote:

I can no longer get into my hp solution center.  I had to reinstall my printer, and now I get this message. I would appreciate any help.  Thanks

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[Travis_C · Accepted solution]

Hello everyone

Please follow the steps below. Normally I would link the printer software, however, I don't know what printer everyone is using.

From Original installation CD:

1. Insert CD into drive, and then cancel the installer

2. Open My Computer, and then right click on the CD drive and chose open

3. Open folder Util

4. Open folder CCC

5. Run the L4uninstall.exe

6. When the uninstall has completed restart the computer

7. Run Disk cleanup from Accessories\ System Tools

8. Download and install the latest version of Adobe flash player

http://www.adobe.com/support/flashplayer/downloads​.html

9. Download the full feature software and drivers

Enter your Printer Model and go to Software & Driver Downloads

10. Run the download to reinstall the printer

If software was downloaded and extracted to your system:

1. Type %temp% in the run field

2. Look for, and open the folder starting with 7z (Example: 7zS2356)

3. Open folder Util

4. Open folder CCC

5. Run the L4uninstall.exe

6. When the uninstall has completed restart the computer

7. Run Disk cleanup from Accessories\ System Tools

8. Download and install the latest version of Adobe flash player

http://www.adobe.com/support/flashplayer/downloads​.html

9. Download the full feature software and drivers

Enter your Printer Model and go to Software & Driver Downloads

10. Run the download to reinstall the printer

[drt5077]

thank you so much, your advice worked beautifully.  And it was easy to follow. I kept a copy , (just in case)

[Travis_C]

Hello drt5077

Glad I could be of assistance. I hope your printer continues to work for you!

[avgallag]

L4uninstall.exe does not feature on my disc. There are 4 .exe files - accessdenied, ccc_uninstall, fixerr1714, hpqrrx08 and printutil. Is it any of these?

Anne

[Travis_C]

Hello avgallag

What printer and operating system do you have?

[avgallag]

hp deskjet f4280 all-in-one printer and Windows XP version 5.1 Service Pack 3

[Travis_C]

Hello avgallag

Thanks for the response. I will get back to  you as soon as possible with the uninstall options for your printer.