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- HP Community
- Archived Topics
- Printers Archive
- Re: print cartridge damaged or missing

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11-15-2013 08:59 AM
I get the same problems, and some times, different message, feed the white plain paper. I feed the paper and print out.
and message says on the paper, scan this paper to alignment. and finally same message, missing or not detected again.
so shat shoul I do? please reply. thank you in advance.
remarks; I cleaned 3 times already.
11-18-2013
12:37 PM
- last edited on
01-19-2023
09:20 AM
by
JessikaV
Hello georgemyint,
I understand that you are having the same problem as everyone else in this thread. I need to find out what printer you have. Please click on this website to find out: Model Number
If your alignment page is not detecting, please follow these instructions in this HP document: Alignment failed
You mentioned that you are receiving different messages on your printer. Could you please clarify the messages?
Hope this helps.
Ashley
04-15-2015 04:21 PM - edited 04-15-2015 04:21 PM
I'm having the exact same problem with an Office Depot HP 74XL black ink cartridge.
It worked at first and all of a sudden I am getting the error message that print cartridge not detected.
I've cleaned several times. There is no explanation for why this doesnot work! HELP!
06-20-2015 03:21 PM
05-04-2016 04:56 AM
I have had this ongoing problem for ages. I followed the key pattern and it didn't work then I put a q-tip in and did the key pattern and it worked! Surely this is a manufacturer error .. I have HP cartridges in and it still does it! I think these printers should be recalled and replaced with ones that work correctly!!
08-16-2017 05:32 PM
I had this happen, half full cartridge not recognized by the printer...
This youtube video shows a hack to fix it with a few button pushes!!!
It worked right away for me.
https://youtu.be/euzrPLMqDNc
Photosmart 4380 75xl cartridge.
03-21-2019 07:30 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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