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Why won't my printer print after I cancelled the HP Instant Ink service?

You can’t use HP Instant Ink cartridges after you cancel your service. Why? Because Instant Ink is an alternate way to print, where you pay for the pages you print, not for ink cartridges. Just as with a cell phone plan you can only make calls as long as you are enrolled with your cell phone provider, you can only print with Instant Ink cartridges while you are enrolled in an Instant Ink plan. If you cancel, you must buy regular HP ink cartridges to resume printing.  

The key benefits of Instant Ink are:   

  1. Save up to 50% as compared with buying ink cartridges at the store.
  2. Never run out of ink. HP monitors your ink usage (but not what you print), and ships you ink before you need it. No more last minute trips to the store for ink.
  3. Full color photos cost the same as black and white pages!
  4. The monthly fee covers ink, shipping, and recycling.



If you still have questions or want to ask a new question, create a new post in the Community😉


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation