cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.

HP printers - 'Something unexpected happened' message during sign-in

JessikaV
HP Administrator
‎06-15-2022 05:17 AM
( Views : 523 )
50% helpful (1/2)

Hi, 

HP printers - 'Something unexpected happened' message during sign-in

When signing in to your HP Smart or Instant Ink account, a Something unexpected happened message displays, and you are unable to sign in.

 

hpsmart-ss-something-unexpected-happened-signin-error (1).jpg

There might be an issue with your account sign-in credentials. Contact HP Customer Support for further assistance.

If either a UU_400_EB000U0004 or OW_500_OWSID00001 error code displays with the message, select HP inkjet printers or HP LaserJet printers for more troubleshooting information.

 

JessikaV
HP Support Community Administrator

Was this article helpful? Yes No
Contributors
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation