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Repairatrooper
Level 15
‎02-28-2022 06:00 AM
Views : 3,844
20% helpful (1/5)

This applies to both Windows 10 and 11 and covers the following printers:

  • HP DeskJet 2700e, 4100e printers

  • HP ENVY 6000e, 6400e printers

  • HP ENVY Inspire 7200e, 7900e printers

  • HP LaserJet M109e-M112e printers

  • HP LaserJet MFP M139e-M142e printers

  • HP LaserJet MFP M232e-M237e printers

  • HP OfficeJet Pro 8010e, 8020e printers

  • HP OfficeJet Pro 9010e, 9020e, 9030e printers

  • HP Smart Tank 670, 710, 720, 750, 790 printers

  • HP Smart Tank 6000, 7000, 7300, 7600 printers

  • HP Roam for Business

See this link https://support.hp.com/us-en/document/ish_5579161-5579326-16

for details on resolving this problem.

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