0x6100004a error

[Mehh123]

0x6100004a message error 

[praveen196]

@Mehh123 Welcome to HP Community!

I understand that you are getting a Printer Failure Message with Error Code.

I'd like to help.

Let's start with a Printer Reset

(1) Turn the printer on, if it is not already on.
(2) Wait until the printer is idle and silent before you continue.
(3) With the printer turned on, disconnect the power cord from the rear of the printer.
(4) Unplug the power cord from the wall outlet.
(5) Wait at least 60 seconds.
(6) Plug the power cord back into the wall outlet.
 NOTE: HP recommends connecting the printer power cord directly to the wall outlet.
(7) Reconnect the power cord to the rear of the printer.
(8) Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Please reinstall the Cartridges properly.

1. Turn on the printer.

2. Slip your fingers into the slot on the left side of the printer, and then lift to open the ink cartridge access door.

   The carriage moves to the left side of the printer.

      NOTE: If the scanner lid is open, the ink cartridge access door does not open.

   Figure : Opening the ink cartridge access door

   

3. Wait until the carriage is idle and silent before you proceed.

4. Run your finger along the top of the ink cartridges to check for any unseated ink cartridges in the carriage. Press down on any ink cartridge that is higher than the others to firmly snap the ink cartridge into its slot.

   Figure : Pressing down on an unseated ink cartridge

   

5. If the ink cartridge does not snap into place, remove the ink cartridge from the carriage.

6. Gently bend the tab away from the ink cartridge.

      CAUTION: Be careful not to bend the tab out more than 1.27 cm (0.5 in). Moving the tab too far might damage the ink cartridge or cause the tab to break off.

   Figure : Gently bending the tab away from the ink cartridge

   1. Bend the tab away from the cartridge

   2. Do not bend the tab more than 1.27 cm (0.5 in)

7. Reinsert the ink cartridge into the carriage until it snaps into place, and then close the ink cartridge access door.

   Figure : Closing the ink cartridge access door

   

If the issue persists, please contact our Phone Support for Service Options

If the issue persists, please contract our Phone Support for Service Options

Step 1. Open link: http://hp.care/2moMFSc
Step 2. Enter Product number or select to auto detect 
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

You can refer to this Link: http://hp.care/2AVmYPh

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