1200 dpi scanning with HP 8610?

[jplatt]

This printer is advertised as being able to scan at resolutions of up to 1200 dpi, but the HP scanning software never presents options over 300 dpi. How do I get higher resolution scans?

[Gemini02 · Accepted solution]

Welcome @jplatt,

Thanks for participating in the forums! I see you are experiencing issues scanning at a higher resolution. I would be happy to help you. 

The 1200 dpi is available only when scanning from the glass. The ADF is maximum of 300 dpi.

Change the source to the glass for more dpi settings to choose from.

Feel free to click on the "Accept as Solution" and the "Thumbs Up" if this helped. Please let me know the results. Best Regards,

[jplatt]

Where do you make that change so it's not trying to use the document feeder and is just scanning what's on the glass?

[jplatt]

Nevermind, I found it! Thanks!

[therev8]

You said you found where to change the 1200 resolutions by changing the glass settings. Where is that because my hp Pro 8610 is only showing the resolutions up to 300.

Thanks

The Rev

[greenturtle]

Hi,

Thanks for using the HP forum.

From the Scan UI :

1. Go to Source and select "Always Scan from Glass"

2. Go to Resolution and you will see the 1200 DPI option.

Hope that helps.

[therev8]

That did it. Thanks for the great advice.

[greenturtle]

Hi @therev8,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!