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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP OfficeJet Pro 8035 All-in-One Printer

Multiple printhead errors even though printer maintenance sheet prints beautifully so doesn’t this have to be a software & not hardware issue?!’ I have never had to junk such a young printer (2.5 yrs old)  before but cost of replacement of printhead would be almost as much as buying a new printer! So long HP printer! I’m purchasing a different brand with HUMAN customer support!

1 REPLY 1
HP Recommended

Hi @WPooh2,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are getting printhead errors on your HP OfficeJet Pro 8035 All-In-One Printer.

  

Please download and install the firmware update by following the steps from this document.  (Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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