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HP Recommended

Printer HP 7602 doesn’t give option to use double sided printing

1 REPLY 1
HP Recommended

You may not have the full feature drive set 

https://ftp.hp.com/pub/softlib/software13/printers/ST7600/HPEasyStart-13.6.5-ST7600_55_3_5043_1_Webp...

 

I do not have your 7602 but I do have other HP printers and the app you are trying to print from may not provide access to the advanced print feature   

 

For example I was unable to select duplex on a PDF document that Microsoft Edge was showing me but I saved the document, brought up Adobe reader and was able to find the duplex option.  On a word document the duplex shows up instantly with no need to hunt for it.

 

There is additional software for your printer here including a universal scan and driver that you might want to install

https://support.hp.com/us-en/drivers/hp-smart-tank-7600-series/model/2100178921?sku=28B98A

 


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