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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- 4 x 6 index cards

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06-25-2021 07:38 AM
I have a HP Envy Photo 7855. I want to print on 4 x 6 index cards & can't figure out how to do it. Can some explain in steps how to make it work.
Solved! Go to Solution.
Accepted Solutions
06-30-2021 11:04 AM
There are a couple of places to check.
First:
Options depend on your having installed the Full Feature Software / full driver printer software.
Printer Software Check
Notes
If the printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.
In addition, the installed software places two shortcut icons on the Desktop named for the printer.
Programs_and_Features_Printer_Software_List_2
Printer_Assistant_Shortcut_Icon_on_Desktop_2
Printer software not installed?
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- Full Administrator Rights are required to complete the HP Software installation.
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.
========================================================================
Load paper in printer, short sides front / back - print side down.
After you change the paper in the printer, be sure to tell the printer about the paper as best it can understand the setup.
Note the mention of selecting "Custom" size in the printer display / EWS when exact dimensions are not listed.
Check / Adjust / Retain the Paper at the Printer Display Panel
Section is not applicable to printers lacking a printer display panel.
Open Printer Tray,
If you have not yet done so, add desired paper type
Wait a couple of seconds…
Close Tray
IF applicable for your printer:
Look for a message on the Printer Control / Display Panel,
Click Modify (wording varies), set the paper size and type, Click OK
Note – Printer Display Panel > Adjusting the paper size:
If the size of your Paper Size is not in the Drop-down menu,
If available: Select Custom (likely the last selection in the list)
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Embedded Web Server (EWS)
EWS option is applicable to network connected printers.
If the printer is on the network,
If the EWS feature is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
EWS – Browser – Tray and Paper Management
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
EWS - HP Smart for Mobile - iOS
Reminder: The EWS Tray and Paper settings must be updated before you open the object to be printed.
Open HP Smart (for mobile)
Open Settings
Open Add / Set Up a Printer
Scroll down, Click, Tray and Paper
As Available: Check / Adjust settings in Advanced
Click Apply to save changes
EWS - HP Smart – Windows
Start HP Smart Application
Printer Settings
In section Settings > Advanced
Tab Settings > Preferences
Tray and Paper Management
As Available: Check / Adjust settings in Advanced
Click Apply to save changes
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
NOTES
- Size not listed in the Drop-down menu? If available: Select Custom (likely the last selection in the list)
- EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
- Features and options differ by printer model and type.
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Set the Preferences – Windows
This section is not applicable to Mobile Printing.
Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.
Preferences and Envelopes:
Select / leave Printing Preferences shortcut to "Everyday Printing" or something equally benign.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Preparation > Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Printing Preferences - Selections
Settings > Devices > Printers and scanners
Left-Click on (your) Printer > Manage > Printing Preferences
Next
Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit
Make changes to a Shortcut (Model Dependent)
- Select shortcut (locked or custom) >
- Adjust the settings for paper, source (tray), other settings
- Check all sub-menus in all Tabs
- Click OK to save / leave sub menu
Custom Shortcut
Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
Click OK to save the setup
Side Bar: Scan Menu for HP Scan
Open More > section,
Check / adjust settings in each sub-section
Click OK to save sub-menu changes
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Document and Print
Open Word
Set Layout > Paper / Page size = 4x6 inches
Orientation = Portrait
Margins = Narrow
Create and save content
Word > File > Print
Open Printer Properties > Select a Shortcut - if none close to what you want, select "Everyday Printing" and make changes.
Select / verify paper type as Brochure, Index, "thick paper" as available - NOT Photo paper
Set Duplex OFF
Set Borderless OFF
Click OK to save changes and leave the Printer Properties menu
Example - Word > File > Print - 3x5 inch Index document - Portrait
Word_Test_3X5_card_Portrait_1
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
06-25-2021 09:02 AM
What is the Operating System / version you are using?
What kind of content? PDF? Image / Photo? Mixed?
References / Resources
Product Specifications for the HP ENVY Photo 7855 All-in-One Printer (K7R96A)
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY Photo 7855 All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
06-30-2021 11:04 AM
There are a couple of places to check.
First:
Options depend on your having installed the Full Feature Software / full driver printer software.
Printer Software Check
Notes
If the printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.
In addition, the installed software places two shortcut icons on the Desktop named for the printer.
Programs_and_Features_Printer_Software_List_2
Printer_Assistant_Shortcut_Icon_on_Desktop_2
Printer software not installed?
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- Full Administrator Rights are required to complete the HP Software installation.
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.
========================================================================
Load paper in printer, short sides front / back - print side down.
After you change the paper in the printer, be sure to tell the printer about the paper as best it can understand the setup.
Note the mention of selecting "Custom" size in the printer display / EWS when exact dimensions are not listed.
Check / Adjust / Retain the Paper at the Printer Display Panel
Section is not applicable to printers lacking a printer display panel.
Open Printer Tray,
If you have not yet done so, add desired paper type
Wait a couple of seconds…
Close Tray
IF applicable for your printer:
Look for a message on the Printer Control / Display Panel,
Click Modify (wording varies), set the paper size and type, Click OK
Note – Printer Display Panel > Adjusting the paper size:
If the size of your Paper Size is not in the Drop-down menu,
If available: Select Custom (likely the last selection in the list)
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Embedded Web Server (EWS)
EWS option is applicable to network connected printers.
If the printer is on the network,
If the EWS feature is supported on your printer,
Use the Embedded Web Server (EWS) to view / configure your printer.
EWS – Browser – Tray and Paper Management
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
EWS - HP Smart for Mobile - iOS
Reminder: The EWS Tray and Paper settings must be updated before you open the object to be printed.
Open HP Smart (for mobile)
Open Settings
Open Add / Set Up a Printer
Scroll down, Click, Tray and Paper
As Available: Check / Adjust settings in Advanced
Click Apply to save changes
EWS - HP Smart – Windows
Start HP Smart Application
Printer Settings
In section Settings > Advanced
Tab Settings > Preferences
Tray and Paper Management
As Available: Check / Adjust settings in Advanced
Click Apply to save changes
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
NOTES
- Size not listed in the Drop-down menu? If available: Select Custom (likely the last selection in the list)
- EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
- Features and options differ by printer model and type.
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Set the Preferences – Windows
This section is not applicable to Mobile Printing.
Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.
Preferences and Envelopes:
Select / leave Printing Preferences shortcut to "Everyday Printing" or something equally benign.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Preparation > Check / enable the printer as the “Default Printer”
Settings > Devices > Printers and scanners
UNCHECK (clear box) Let Windows manage my default printer
Select (Left-Click) your printer from the list of printers > Manage > Set as Default
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Printing Preferences - Selections
Settings > Devices > Printers and scanners
Left-Click on (your) Printer > Manage > Printing Preferences
Next
Tab Printing Shortcuts > Click / Highlight your preferred shortcut > Click Apply > Click OK to exit
Make changes to a Shortcut (Model Dependent)
- Select shortcut (locked or custom) >
- Adjust the settings for paper, source (tray), other settings
- Check all sub-menus in all Tabs
- Click OK to save / leave sub menu
Custom Shortcut
Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name
Click OK to save the setup
Side Bar: Scan Menu for HP Scan
Open More > section,
Check / adjust settings in each sub-section
Click OK to save sub-menu changes
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Document and Print
Open Word
Set Layout > Paper / Page size = 4x6 inches
Orientation = Portrait
Margins = Narrow
Create and save content
Word > File > Print
Open Printer Properties > Select a Shortcut - if none close to what you want, select "Everyday Printing" and make changes.
Select / verify paper type as Brochure, Index, "thick paper" as available - NOT Photo paper
Set Duplex OFF
Set Borderless OFF
Click OK to save changes and leave the Printer Properties menu
Example - Word > File > Print - 3x5 inch Index document - Portrait
Word_Test_3X5_card_Portrait_1
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"