4520 HP Envy. "printed"pages are blank. New cartridges.

[janebrehl]

Pages from printer are blank. Printer sounds like it is doing its job, but no. New cardridges. Done everything I can think of. Thanks.

[Rainbow23]

Hi @janebrehl,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with your HP e-All-in-One Printer wherein it prints blank pages.

This issue could occur if the ink cartridges are empty or not installed properly or the cartridges could be defective.

Let's go through a few steps that may help to fix this issue.

And here are a few steps in the link: Fixing Print Quality Problems

Let me know how this works.

You have a good day ahead.

[AllPrintersSuck]

I found a solution! Take a cloth and wet it. Take the cartldige out and clean the bottom strip of the cartlidge. You may need to wet/wipe with some pressure on the sensitive botton of the cartldige to revive the dry ink.

I spit saliva on my t shirt and rubbed the bottom of the cartldge 3x. Then my pages were printing amazing, full blank ink, like new.

My cartlidge was showing 90% full on the measurements.  FYI.

[SerenaP]

This solved my problem!   Thanks! 

[1Reisende]

Thanks for the help. didn't cross my mind to clean that part since my printed indicated that everything with the cartigages were fine. I took both out and cleaned them with a bit of rubbing alchol on a rag. So far the black is working and now the color needs replaceing. I can live with that. Great solution.