5514 prints light

[joebirle1]

My 5514 prints light even with a new cartridge.

[Dvortex · Accepted solution]

Hello, @joebirle1 – Hope you are well 🙂

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

I understand that the Photosmart 5514 printer is printing light. Let’s start by performing a printhead cleaning as suggested below:

1. Make sure that plain white U.S. letter or A4 size paper is loaded in the tray.

2. From the control panel home screen, touch the Right Arrow (), and then touch the Setup icon ().

3. Touch Tools, and then touch Clean Printhead. The printer cleans the printhead and then prints a test page.

4. Review the print quality on the test page and perform the cleaning steps again if required.

If the issue persists, then try additional steps as suggested here: http://hp.care/2st9Cdb

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂

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